1. Introduction
Welcome to UC Madam. By accessing our website or booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
2. Services
UC Madam provides beauty, makeup, spa, and wellness services both at our salon and at the customer’s location (home services). All services are subject to availability and may vary based on location and requirements.
3. Appointments & Bookings
- Appointments can be booked online or through our provided channels.
- We recommend booking in advance to ensure availability.
- UC Madam reserves the right to reschedule or cancel appointments due to unforeseen circumstances.
4. Payments
- All services must be paid for as per the pricing listed at the time of booking.
- Prices are subject to change without prior notice.
- Additional charges may apply for home services depending on distance or special requirements.
5. Cancellation & Refund Policy
- Cancellations must be made within a reasonable time before the scheduled appointment.
- Late cancellations or no-shows may not be eligible for a refund.
- Refunds, if applicable, will be processed based on service conditions and management approval.
6. Home Service Policy
- Customers must provide a safe and suitable environment for service delivery.
- UC Madam is not responsible for any issues arising due to unsuitable conditions at the customer’s location.
- Any delays caused due to incorrect address or unavailability of the customer may affect the service.
7. Health & Safety
- Clients are advised to inform our team about any allergies, skin conditions, or medical concerns before the service.
- UC Madam uses hygienic practices and quality products, but we are not liable for any reactions if prior information is not disclosed.
8. Service Satisfaction
- We strive to deliver high-quality services.
- Any concerns regarding the service must be reported immediately after completion for resolution.
9. Use of Website
- The content on this website is for informational purposes only.
- Unauthorized use, copying, or reproduction of content is strictly prohibited.
10. Limitation of Liability
UC Madam shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
11. Changes to Terms
UC Madam reserves the right to update or modify these terms at any time without prior notice. Continued use of our services implies acceptance of the updated terms.
12. Governing Law
These terms shall be governed and interpreted in accordance with applicable local laws.